In the modern business context, information technology has become an indispensable pillar for the operation of every enterprise. IT personnel play a crucial role in maintaining and developing IT systems, making IT staffing a significant challenge. Businesses often struggle to find and retain personnel with the right skills and experience. To address this issue, IT staffing has emerged as the perfect and rapid solution. Let’s explore this topic with TechLead right away!

I. What is IT Staffing?

IT staffing is a form of providing specialized human resources in the field of information technology to businesses and organizations. Instead of direct recruitment, businesses can hire IT personnel from service providers to meet short-term or long-term work needs. IT staffing services offer numerous benefits such as flexibility, cost savings, and quick access to experienced professionals.

II. Benefits of Using IT Staffing Services

IT staffing services are an optimal solution for businesses looking to quickly and efficiently address workforce issues in the IT sector. By utilizing these services, companies can save costs, enhance work quality, and maintain the necessary flexibility for sustainable development in a modern business environment.

• Cost Savings

One of the biggest benefits of IT staffing services is the significant cost savings for businesses. Traditional recruitment processes require a lot of time and money for sourcing, interviewing, and selecting candidates. Additionally, the costs associated with training and benefits for new employees are substantial. By hiring IT personnel externally, businesses can avoid these costs and only pay for the actual working hours of the personnel. This reduces financial pressure and optimizes the budget for other business activities.

• Access to Experts

Hiring IT personnel from staffing service providers allows businesses to immediately access highly skilled and experienced professionals. For projects requiring deep knowledge or new technology, finding and training internal staff can be time-consuming and labor-intensive. External personnel often have experience working on various projects, helping them quickly understand and meet the business’s work requirements. This ensures that critical projects are handled by the best experts, increasing the chances of success and efficiency.

• Increased Flexibility

Flexibility is crucial in the modern business environment, where workforce needs can rapidly change according to projects and market conditions. IT staffing services allow businesses to easily adjust the number and type of personnel according to the specific needs of each project. When a project ends or needs change, businesses can easily reduce or change personnel without facing complex issues related to employment contracts. This flexibility helps businesses maintain competitiveness and quickly adapt to market changes.

•  Optimized Performance

External personnel are usually experts with deep knowledge and skills, having worked on various projects and familiar with advanced technologies. This helps them quickly get up to speed with the work and achieve high efficiency. When businesses use highly specialized personnel, tasks are performed more accurately and efficiently, improving the quality of products and services. Moreover, the professionalism and experience of external personnel help minimize risks and errors during work, contributing to the business’s success and sustainable development.

III. Types of IT Staffing Services

• Outsourcing

Outsourcing involves hiring an entire team or part of an IT department from outside to perform specific tasks. Instead of maintaining an internal IT team, businesses transfer some or all IT functions to a professional service provider.
Outsourcing offers significant benefits. Firstly, it helps save operational costs by eliminating fixed costs associated with maintaining an internal IT team. Businesses only pay service fees to the provider, which helps control the budget better. Secondly, businesses can easily access the latest technology and knowledge without investing in training and developing internal staff. Service providers usually have extensive experience and continuously update new technology trends. Finally, outsourcing allows businesses to focus on their core business activities instead of worrying about complex IT issues.

• Temporary Staffing

Temporary staffing involves hiring IT personnel for a short period to meet sudden or temporary staffing needs. This model is often used when businesses need to quickly supplement manpower for short-term projects or peak periods.
Temporary staffing provides high flexibility in terms of time and costs. Businesses can easily adjust the number of personnel according to the specific needs of the project or period without worrying about long-term commitments. This helps minimize financial risks and optimize personnel costs. Additionally, temporary staffing allows businesses to quickly add necessary resources without going through a complex and time-consuming recruitment process.

• Project-Based Hiring

Project-based hiring involves hiring IT personnel for a specific project with a defined duration. The personnel hired only work during the project’s duration and end their contract when the project is completed.
This hiring model ensures that businesses have enough specialized resources for important projects. The selected personnel usually have the skills and experience that match the project’s requirements, enhancing work quality and increasing the chances of completing the project on time. Project-based hiring also helps reduce cost and schedule risks, as businesses only pay for the specific working hours of the personnel, avoiding costs related to long-term personnel maintenance. Moreover, using highly specialized personnel helps improve the quality of products and services, enhancing the business’s reputation and competitiveness in the market.

IV.  IT Staffing Process

• Identifying Needs

The first step in using IT staffing services is to clearly identify the business’s staffing needs. Businesses need to assess in detail the number of personnel to hire, the necessary skills and experience, the expected working time, and the appropriate staffing model (outsourcing, temporary staffing, or project-based hiring). Additionally, defining the scope of work and specific responsibilities of the IT personnel, including professional qualification requirements, helps businesses clarify their search and select the most suitable service.

• Searching for Service Providers

After identifying the needs, the next step is to search for reputable IT staffing service providers in the market. Businesses should conduct market research to list potential providers. Then, evaluate these providers based on criteria such as experience, reputation, recruitment and training processes, and post-hire support services. Requesting quotes and detailed service information from providers will help businesses have an accurate and comprehensive view of the costs and service scope.

• Selecting a Provider

With information from service providers, businesses compare quotes and service proposals based on cost, quality, and service scope. After selecting a suitable provider, businesses discuss and negotiate contract terms. These terms include costs, rental duration, responsibilities, and benefits of both parties to ensure clarity and transparency during the cooperation process.

• Signing the Contract

After successful negotiations, the next step is to prepare and sign the official contract. The contract must be drafted based on the negotiated agreements, ensuring that all terms are clearly and fully stated. Representatives of the business and the service provider sign the contract, officially starting the cooperation process.

• Onboarding and Training

After signing the contract, businesses will receive IT personnel from the service provider. To help the external personnel quickly grasp the work, businesses need to provide basic information about the company, corporate culture, and internal work processes. If necessary, organize short training sessions to ensure that the external personnel understand and become familiar with the specific work.

• Monitoring and Evaluation

Throughout the working process, businesses need to regularly monitor the work progress and performance of the external personnel. Conduct periodic evaluations to ensure that the work is performed on schedule and meets quality requirements. Additionally, timely feedback and necessary adjustments help optimize work efficiency.

• Contract Completion

When the contract is nearing completion, businesses need to summarize the cooperation process, evaluate the effectiveness, and draw lessons. Ensure that all work reports are completed and payment is made according to the contract terms. Then, send feedback to the service provider and propose improvements for future projects.

• Maintaining Relationships

Finally, maintain contact and build a good relationship with the service provider to facilitate future cooperation. Periodically reassess the needs and effectiveness of IT staffing services to make timely adjustments, ensuring that businesses always maximize the benefits of this service. This process not only helps businesses optimize work efficiency but also minimizes risks and improves the quality of products and services.

V.  Top 5 Leading Companies Providing IT Staffing Services in Vietnam

1. HACHINET Software

Established in 2018, Hachinet is a software outsourcing and export company that provides digital transformation solutions for businesses.

 In recent years, Hachinet has significantly developed its IT staffing sector (onsite and remote staffing) in Vietnam. With nearly 100 staff members currently working onsite and remotely for major companies and corporations, Hachinet continues to strengthen its quality and reputation with clients.

 To ensure a sustainable source of IT staffing, Hachinet Academy trains many young programmers.

Contact Information:

• Website: https://staffing.hachinet.com/
• Hotline: 02462900388
• Email: [email protected]
• Address: 2A, 27A3, Green Stars 234 Pham Van Dong, Co Nhue 1, Bac Tu Liem, Hanoi

2. EVWORK

Devwork Software specializes in providing personnel dispatch services, addressing short-term and augmented staffing needs for employers.

Leveraging advantages from the Devwork recruitment platform with over 30,000 recruiters; connections with over 9 training units nationwide, and a database of over 10,000 IT candidate CVs, Devwork assists more than 1500 recruitment partners, including over 20 staffing-specific partners, in solving IT staffing challenges.

Contact Information:

• Website: https://devwork.vn/
• Address: Floor 2, 21B6 Green Star, 234 Pham Van Dong, Co Nhue 1, Bac Tu Liem, Hanoi
• Hotline: 0888 948 269
• Email: [email protected]

3. ICTS Custom Software

ICTS Custom Software provides software consulting and development services with experience in 8+ countries and over 300+ successful projects.

ICTS offers three solution packages: (1) Solution Consulting, (2) Software Development, and (3) IT Staffing. ICTS’s services focus on advising businesses on partial or complete digital transformation of internal processes or integration with third-party systems like E-commerce, Payment Gateway, Logistics, etc.

ICTS offers “outsourced IT department” services where SMEs are supported and advised by a seasoned CTO and a team of internationally standard programmers. Technologies used by ICTS include React.js, React Native, Node.js, Flutter, Vue JS, Python/Django, and Blockchain.

Contact Information:

• Email: [email protected]
• Phone: +84 24 32 066 077
• Address: AD Building, 92 Tran Thai Tong Str., Dich Vong Hau, Cau Giay dist., Hanoi

4. ZENS Technology

Zens operates in the IT sector, specializing in software development services encompassing all aspects of software technology, from web and mobile application development to software testing and quality assurance.

Zens focuses on markets in Vietnam and Japan, and has also developed educational platforms for clients in Southeast Asia and China.

Development Focus:

• AI-based image and video recognition technology for healthcare, education, and robotics.
• CMS systems for warehouse management, enterprise management, and related logistics operations.
• Mobile apps for product booking.
• LMS platforms for STEAM education.

Programming Languages: PHP Laravel, React js, Flutter, React Native, Vue.js, Nodejs, IOS, .Net, C#, Shopify, Python, HTML, CSS, MySQL.

Contact Information:

• Company Name: Zens Joint Stock Technology
• Address: No. 59, Road 6, City Land Park Hills Residential Area, Ward 10, Go Vap, Ho Chi Minh City
• Phone: 0974 – 497 – 631
• Representative: Hoang Khac Hung
• Website: https://zen-s.com/

5. TECHLEAD

TechLead is a technology company established in 2019, headquartered in Vietnam. Over the past 6 years, TechLead has grown to employ over 50 high-quality staff and has successfully completed more than 200 projects. TechLead’s success stems not only from the application of advanced technology but also from its perspective of viewing and utilizing technology as a core element to create sustainable value for customers and society. TechLead pioneers in providing IT staffing services to deliver optimal solutions that enhance efficiency and reduce costs for businesses, ensuring to meet the increasing and diverse demands of individuals and businesses in the current digital era.

Contact Information:

• Hotline: 0372278262
• Website: https://www.techlead.vn
• LinkedIn: https://www.linkedin.com/company/techlead-vn/
• Email: [email protected]
• Address: 4th Floor, No. 11, Nguyen Xien, Thanh Xuan, Hanoi

VI. Conclusion

IT staffing is not just a temporary solution but a long-term strategy that helps businesses enhance competitiveness and operational efficiency. By leveraging the flexibility and high expertise from IT staffing service providers, businesses can focus more on core business activities and drive sustainable growth. Therefore, if you are facing IT staffing issues, do not hesitate to consider and apply IT staffing solutions to achieve outstanding success.

TECHLEAD – Leading technology solution for you!

Hotline: 0372278262

Website: https://www.techlead.vn

Linkedin: https://www.linkedin.com/company/techlead-vn/

Email: [email protected]

Address: 4th Floor, No. 11, Nguyen Xien, Thanh Xuan, Hanoi